Managing Director, Product Portfolio Management and Commercial Excellence
Since 1991, TECTRA Ltd is a value-added, engineering-minded specifier/distributor of specified industrial equipment for powder handling and explosion protection to the minerals, cement, pigments, building materials, foodstuffs, animal feed, oil & gas, and shipping industries in Greece, Cyprus, and other countries surrounding Greece.
Product Portfolio Management, Commercial Excellence, Sales and Operations, as well as process improvements thereof. Acting Managing Director.
- Product portfolio, market segment understanding and structuring; evaluation of product portfolio expansion / new segment coverage
- Technical sales management, customer and business development in existing and new segments
- Revamped the entire process from RFQ to order completion by implementing a Master Data Management system and deploying REST APIs for instant access to proprietary business data
- Focus on differentiation through Customer Experience, e.g.: deployed new customer-facing and internal using QR codes to link offers and orders
- Slashed time-to-offer and increased pricing consistency with standardized templates and a proprietary microservice for automated offer generation
- Implemented a responsive new website that has since resulted in a 38% increase of RFQs/year and 2.35x the previous pace of customer acquisition within the first 12 months
- Planned and oversaw the revamp of our IT infrastructure w.r.t. capacity/speed/security, enabling sales responsiveness while out “in the field” and Work From Home during lockdowns
- Improved branding and CI/CD consistency across the board
Skills: Sales · Turnaround Experience · Product Portfolio Management · Product Management · Turn Around Management · Business-to-Business (B2B) · Go-to-Market Strategy · Industrial Goods · Business Development · Pricing Strategy · Business Process Management · Business Case Modelling · Product Marketing · Software Development · SPIN Selling · Strategy · Process Improvement · Sales Operations · Mechanical Engineering · Operations Management · Design Thinking · Service Development
